SimGHOSTS' is a non-profit organization that supports individuals
and institutions using healthcare simulation technology and spaces
through hands on training, online resources and professional
development. Their goal is to empower their community to increase
adoption and better utilize simulation technologies to improve
learning and patient care outcomes. Their Australian-based
organization continues to work for the same goal globally since
They have 4 big events in which they collect abstracts, some
exclusive events and workshops/seminars throughout the year.
Considering their amount of work and goal, it is inevitable for them
to use a vendor for their registration processes. When they have
come to that realization, they started to look for a vendor. As
their non-profit status, they did not want to allocate a big budget
on that vendor, so as soon as they found a vendor that fits into
their budget, they signed a 3-year agreement.
However, it did not take that long for them to regret from their
decision. Because, their needs evolve throughout the time and this
vendor was not enough to cover their additional needs like
collecting abstracts. Even though it enables them to collect files;
it was not enough to meet their “abstract collection” needs, since
it does not enable to export those files as a whole to create a book
of abstracts, nor, come with a peer review option.
So, they had to search for another vendor to cover their abstract
collection needs and assign them to expert peers’ review to select
the appropriate ones for their events. It was even a bigger
challenge for them to find an affordable vendor for only abstract
collection. After their research, they came across with MeetingHand
and contacted with us.
Because of their agreement with another vendor, they only wanted to
utilize abstract module of MeetingHand. Although MeetingHand is a
registration-based software and the abstracts needs to be uploaded
by the registrants; they contacted with our staff with an
explanation and required an offer considering their special
occasion. As MeetingHand, we gave them an option to use our abstract
module as a product and offered them a reasonable offer for it.
After considering of settling down with a file upload, MeetingHand’s
abstract module was pretty helpful for all of their needs. So, they
put submissions topics, presentation types, additional questions
including a CV file upload and conditional logic questions, created
information blocks to announce the consents; set deadline for the
beginning and the end of the abstract collection dates; put
instructions for the reviewers, put a detailed additional questions
for reviewers including conditional logic questions. As a result,
they were able to undertake all of their needed areas in their
abstract collection process.
Since we did not want them to sign any agreement and hold our
promise accordingly, they demanded a demo to see more than just the
abstract module of MeetingHand. Upon their review of MeetingHand’s
features, they said that they are going to be willing to utilize
MeetingHand for all of their events’ needs and for the upcoming ones
once their contract is over with the other vendor.