IDADESAL is the leading resource for information and professional
development for the global desalination industry. As a non-profit
organization, they plan annual events to create an environment in
which they let their members to share their acknowledgements with
each other. They were collecting their registrations manually via
e-mail which is a time-consuming process. Them being decentralized
was not making these processes any easier.
Before they meet with MeetingHand, they were not familiar with the
online event management at all, automatization was a new concept for
them. Their organization neither had an IT department nor an
employee that knows coding. Last year, they even had a badge crisis
in Dubai because they pre-printed all of the attendees’ badges in
Originally, they were looking for an affordable option to solve
their registration, on-badge printing and abstract collection and
peer review processes. However, with the COVID-19 pandemic they had
to postpone their annual event. So, they decided to take their
annual academy courses virtually.
This seemed like an opportunity to call out for the international
members to attend their courses in the comfort of their home with
one click which meant the expected attendee volume is increased.
However, this also meant even more overwhelming registration process
for them. To collect the payments and attendee information, they
needed more time and staff.
So, they needed a software as easy-to-use as possible to cope with
that change. A colleague referred them MeetingHand for their
registration needs. So, they contacted with us. Due to MeetingHand’s
easy-to-use and no-need-for-coding-knowledge structure, they
successfully created their courses.
They used Workshop Module to set their courses; put the speaker
information, time and date in the description section. Opened the
registration process for the attendees.
Incoming Payment Module
Discount Codes: They were offering those courses for free to the
members and charge non-members for each course. To be able to offer
that discount, they set a discount code for a 100% discount using
Incoming Payment Module. Then, they sent out that code to their
members and gave them their privilege.
Payment Gateway: For the rest of the attendees, they needed to
collect their payments. So, they easily set a payment gateway to
collect the registration fee automatically.
They sorted the people who registered as member or non-member and
cross-checked their reports weekly thanks to MeetingHand’s report
flexible module and quota status.
Along the way, they encountered some with some paths where they
needed to take help from MeetingHand’s support line. We were always
here to help them and answer their questions. Each time, they got
helpful tips and responses; took short demos when necessary to keep
their courses going successfully. When they were done with all of
their courses, they were pleased to use MeetingHand’s services.